LaserYou – Body4Real Aesthetics is the trading name of ANVentures Ltd, registered in England.
Contact: The Old Fire Station, Church Street, Burnham SL1 7HX, United Kingdom
1. Making a Purchase
Making a purchase could not be easier. Just browse our web site, and click on any items that you wish to buy, click the 'Add to cart' button and then go to the checkout to confirm your order.
It is your responsibility to ensure you enter the correct address details. We accept all major debit/credit card payments, including Visa, Mastercard, Switch, Electron, American Express.
2. Acknowledgement of Orders
We will acknowledge receipt of all orders via e-mail where appropriate.
3. Delivery Schedule
All orders are normally dispatched within 24 hours on a working day (subject to stock). Delivery times vary depending on the destination country.
We do our best to deliver your order as quickly as possible but cannot be held liable for loss occasioned by delay in delivery arising out of any cause beyond our control.
If a delay is likely, we will inform you, and you will be given the option to cancel your order with a full refund.
4. Order Cancellation
You have the right to cancel your order under the Consumer Protection (Distance Selling) Regulations 2000.
You may cancel at any time before the goods are dispatched. On cancellation, the price paid will be refunded within 15 days.
You may also cancel within 14 days after receiving the goods by emailing help@laseryou.co.uk.
5. Returns Policy
To return goods, first confirm your request by e-mail. We will issue you with a Return Merchandise Authority (RMA) number and provide instructions.
We recommend using Recorded Delivery. Returned goods should be in original packaging or sellable condition. Return postage is at your own cost and risk.
If goods are damaged in transit or faulty, notify us within 14 days of delivery for replacement or refund.
6. Privacy Policy
We are committed to protecting your privacy and will only use your information lawfully.
We collect information to process your order and provide the best possible service. We may send offers by e-mail but will always provide an opt-out option.
Information we collect:
- Name and address
- Contact details
- Purchase history
- Payment details
7. Cookie Usage
We use cookies to improve your experience on our site. You can manage cookies in your browser settings.
Cookies help us:
- Recognise your device so you don't repeat information
- Remember your login details
- Measure site usage for performance improvements
8. Products
LaserYou is not the manufacturer of products advertised on this website. We do not accept liability for manufacturer claims regarding suitability or effectiveness.
We test all products to ensure high quality. If you believe a product is not fit for purpose, please contact the manufacturer directly.
9. Acceptance of Terms
By placing an order with LaserYou – Body4Real Aesthetics, you accept these Terms and Conditions.
If you do not agree to all Terms and Conditions specified here, you must not place any orders with us.
10. Credit Card Security
All credit card transactions are processed via WorldPay, SecPay or PayPal – leading secure payment providers.
We delete sensitive financial information daily and do not keep credit card numbers on file.
11. Making a Complaint
We take complaints seriously and aim to respond within 5 working days with proposed resolution steps.
All complaints must be submitted in writing by e-mail to help@laseryou.co.uk.
Contact Us
For questions about this Privacy Policy or your data rights, please contact us:
LaserYou – Body4Real Aesthetics
Email: help@laseryou.co.uk
Address: The Old Fire Station, Church Street, Burnham SL1 7HX